Products maybe ordered from hameln pharmaceuticals ltd customer services either by email, telephone or fax. Our Customer Support staff are thoroughly trained to help customers purchase the right products and answer queries or problems they may have.

Reliabilty of service is something on which hameln pharmaceuticals ltd has always prided itself. We take orders from and deal with customers directly through our own dedicated customer service staff. We use experienced third party carriers to deliver all our products ensuring they arrive safely the working day after the order is received.

e-commerce will be introduced to improve service levels and to streamline the order-delivery process. With this new facility customers will be able to place their orders with hameln pharmaceuticals ltd electronically. Confirmations, despatch notifications, and invoicing will also be electronic.

hameln pharmaceuticals ltd also supplies its products for export both directly and through export agencies. World Health Organisation 'Certificates of a Pharmaceutical Product' can be provided for all products on request.